Terms of Service

Effective date: 12 June 2026  |  Version: 1.0

These Terms of Service ("Terms") are an agreement between you and Angular Minds Private Limited ("Document eSign", "we", "us", "our"), the company behind Document eSign, registered at 501, Sai Shilp Business Center, Baner, Pune 411045, Maharashtra, India. They govern your use of documentesign.com and the Document eSign application (the "Service").

By creating an account, accepting an invitation, or using the Service, you agree to these Terms. If you are agreeing on behalf of a company or other organization, you confirm you have authority to bind it, and "you" means that organization.

Please also read our Privacy Policy, Refund & Cancellation Policy, and Cookie Policy, which form part of these Terms.

1. The Service

Document eSign lets you upload documents, place fields, send documents for electronic signature, track them, and receive completed documents with an audit trail and completion certificate. We offer the Service on several plans (Free, Growth, Business, and Enterprise) with different features and limits, described on our pricing page.

2. Accounts

You must provide accurate information and keep it up to date. You are responsible for your account, your workspace, everyone you invite, and all activity under your account. Keep your password secure and enable two-factor authentication where possible. Tell us promptly at [email protected] if you suspect unauthorized use. You must be at least 18 years old to use the Service.

A workspace can have multiple members with different roles (Admin, Manager, Member). Admins manage billing, members, and settings. You are responsible for assigning roles appropriately.

3. Plans, fees, and billing

Plans and pricing. Current plans and prices are shown on our pricing page. Paid plans (Growth and Business) are billed per seat (per member) in US dollars, either monthly or yearly. Enterprise plans are priced by agreement.

Free trial. We may offer a one-time 7-day free trial of a paid plan per workspace. You will not be charged during the trial. Unless you cancel before the trial ends, the plan converts to a paid subscription and your payment method is charged. A workspace is eligible for the trial only once.

Auto-renewal. Paid subscriptions renew automatically at the end of each billing period (monthly or yearly) at the then-current price, until cancelled. By subscribing, you authorize us and our payment processor to charge your payment method on each renewal.

Changes to seats and plans. If you add or remove seats, or switch plans or billing period during a cycle, we apply the change immediately and prorate the difference through our payment processor (you are charged or credited for the balance of the current period). You cannot reduce seats below the number of members in your workspace.

Price changes. We may change prices. For existing paid subscriptions, we will give reasonable notice before a change takes effect, and the new price applies from your next renewal.

Taxes. Stated prices may exclude taxes. You are responsible for any taxes, levies, or duties that apply to your purchase, except taxes on our income.

Payment failures. If a payment fails, we will retry it and notify the workspace admins. If payment continues to fail, we may suspend the workspace (see Section 6). Cancelling does not waive amounts already due.

Refunds and cancellations are governed by our Refund & Cancellation Policy.

4. Your content

You keep all rights to the documents, data, and materials you upload or create in the Service ("Your Content"). You grant us a limited license to host, store, process, transmit, and display Your Content only as needed to provide the Service to you and the people you send documents to, and as described in our Privacy Policy. We do not sell Your Content and we do not use the contents of your documents to train artificial intelligence or machine learning models.

You are responsible for Your Content and for making sure you have the rights and permissions to upload it, send it, and collect signatures on it, and that doing so complies with the law and any agreement you have with the people involved.

5. Acceptable use

You agree not to use the Service to:

  • break the law, infringe others' rights, or send documents you are not authorized to send;
  • upload or send anything fraudulent, deceptive, defamatory, obscene, or harmful, or that contains malware;
  • forge identities or signatures, or misrepresent who you are or your authority to sign or send;
  • send spam or unsolicited bulk messages, or harvest contacts without consent;
  • upload data you are not permitted to process, including sensitive personal, health, or children's data on plans not designed for it;
  • attempt to access accounts, data, or systems you are not authorized to access, or probe, scan, or test the security of the Service without our written permission;
  • reverse engineer, copy, resell, or create a competing product from the Service, or use it to build a competing product;
  • use automated means to scrape the Service, or place unreasonable load on it;
  • use the Service or its data to train artificial intelligence or machine learning models; or
  • interfere with or disrupt the Service or other users.

Some documents may not be valid if signed electronically in your jurisdiction. It is your responsibility to know whether electronic signing is appropriate for your document. See our Electronic Signature Legality page for more.

6. Fair use, suspension, and blocking

Fair use. Plans described as offering "unlimited" sending or documents are subject to fair use. This means normal business use by genuine users. We may review usage, and we may throttle, limit, or suspend a workspace that abuses the Service or materially exceeds normal usage in a way that harms the Service or other users. Where practical, we will give notice and a chance to resolve the issue first.

Suspension for non-payment. If a subscription payment keeps failing, we may suspend the workspace. While suspended, sending, inviting, and bulk operations are paused, but you can still sign in, view your data, and update your payment method. Service resumes once payment succeeds.

Blocking for abuse. We may suspend or block a workspace immediately, with or without notice, if we reasonably believe it is being used in breach of these Terms, for fraud or abuse, or in a way that creates legal risk or harms others.

Effect on your data. Suspension or blocking does not by itself delete Your Content. How long we keep it follows our Privacy Policy and Cancellation Policy.

7. Third-party integrations

The Service can connect to third-party services (for example cloud storage like Google Drive, Dropbox, OneDrive, or Box). Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party services, and connecting them is at your choice. You can disconnect them at any time.

8. Our intellectual property

The Service, including its software, design, and brand, belongs to us and our licensors. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription, subject to these Terms. You may not copy, modify, distribute, or create derivative works of the Service except as the law allows. Feedback you send us may be used without obligation to you.

9. Electronic signatures

Document eSign provides electronic signatures with an audit trail, completion certificate, and PAdES digital sealing. Electronic signatures are legally recognized in many countries, including under India's Information Technology Act 2000, the US ESIGN Act and UETA, and the EU eIDAS Regulation, subject to conditions and exceptions. You are responsible for confirming that an electronic signature is valid and appropriate for your document and jurisdiction. See the Electronic Signature Legality page for more detail. We do not provide legal advice.

10. Service availability

We work to keep the Service available and reliable, but we provide it on an "as is" and "as available" basis. We may modify, suspend for maintenance, or discontinue features. Specific availability commitments, if any, apply only to Enterprise customers under a separate service level agreement.

11. Disclaimers

To the fullest extent permitted by law, the Service is provided without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that it will meet your requirements. We are not responsible for the legal effect or enforceability of any particular document or signature; that depends on your use and your jurisdiction.

12. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the 12 months before the event giving rise to the claim. These limits apply even if a remedy fails of its essential purpose. Nothing in these Terms limits liability that cannot be limited by law.

13. Indemnity

You agree to indemnify and hold us harmless from claims, losses, and expenses (including reasonable legal fees) arising from Your Content, your use of the Service, or your breach of these Terms or the law.

14. Term and termination

These Terms apply while you use the Service. You can stop using the Service and cancel at any time as described in the Cancellation Policy. We may suspend or terminate your access if you breach these Terms, fail to pay, or use the Service in a way that creates risk for us or others. On termination, your right to use the Service ends. Sections that by their nature should survive (for example payment obligations, intellectual property, disclaimers, limitation of liability, indemnity, and governing law) survive termination.

15. Governing law and disputes

These Terms are governed by the laws of India, without regard to conflict-of-law rules. The courts at Pune, Maharashtra, India have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you consent to that jurisdiction.

16. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the effective date and, where appropriate, notify you in the app or by email. Continued use of the Service after a change means you accept the updated Terms.

17. General

These Terms, with the policies they reference, are the entire agreement between you and us about the Service. If any provision is unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Notices to you may be sent in the app or by email; notices to us go to [email protected].

18. Contact