SIGNER AUTHENTICATION

Signer authentication

Verify who's signing before they sign - capture ESIGN consent, request a photo ID, require a per-signer access PIN, or send an SMS one-time passcode. Every method is recorded on the audit trail.

Verify it's you
We texted a 6-digit code to •••• 4821
Verify
JL
Jordan Lee
Verified · Mutual NDA
Signature
Signed · audit trail started
Compliant & secure by designESIGNUETAeIDASHIPAA-eligible BAAGDPR DPAAES-256 · TLS 1.2+

ESIGN consent

Signers agree to sign electronically before they start.

ID verification

Request a photo ID to confirm the signer's identity.

Per-signer PIN

Require a code to open the document.

SMS one-time passcode

Text a one-time code to the signer's phone.

CONSENT

ESIGN consent

Before anyone signs, they agree to use electronic records and signatures. Replace the default notice with your own legal wording when you need to - and the consent is recorded with the time and IP.

  • Electronic consent - Signers opt in to e-records before signing
  • Custom disclaimer - Swap the default notice for your own legal text
  • On the certificate - Consent, timestamp, and IP are recorded on the audit trail
documentesign.com/sign/9f2a
Before you sign
Electronic record & signature consent
Continue to sign
Consent, time & IP recorded on the audit trail
ID VERIFICATION

ID verification

Ask a signer to attach a photo of their ID before they sign. The document request collects it as an attachment, so you have proof of identity right alongside the signed record.

  • Request a photo ID - Ask the signer to upload an ID before signing
  • Attached to the document - The ID is captured as an attachment on the envelope
  • Proof on file - Identity evidence stays with the signed record
documentesign.com/sign/9f2a
Verify your identity
Attach a photo ID
Requested by the sender to confirm your identity
Upload a photo of your ID
ACCESS PIN

Per-signer access PIN

Add a PIN that a signer must enter to open the document - shared with them out-of-band. Every signing link is unique and single-use on top of it.

  • Per-signer PIN - Require a code to open the document
  • Shared your way - Give each signer their PIN out-of-band
  • Single-use links - Every signing link is unique and tokenized
documentesign.com/sign/9f2a
Protected document
Enter your PIN to open
Mutual NDA · 4-digit access PIN
Single-use, tokenized link
SMS OTP

SMS one-time passcode

Require a one-time passcode texted to the signer's phone right when they go to sign. It confirms control of the number on record, and the method is captured on the audit certificate.

  • Texted code - A fresh 6-digit code at sign time
  • Confirms the phone - Proves control of the number on record
  • Recorded - The verification method is captured on the certificate
documentesign.com/sign/9f2a
Verify your identity
Enter the code we texted you
sending…
Verify
THE WHOLE TOOLKIT

All the signing tools you need, in one place.

Document eSign gives you the complete toolkit to prepare, send, sign, manage, and audit documents with confidence.

22+ tools

Core signing

Route, send, and sign - sequential or parallel, with the controls demanding workflows need.

Sequential & parallel routingApprovers, viewers & CCAutomatic remindersScheduled sendIn-person signing (tablet)Redirect on completionCustom disclaimer noticeDocument expiry
3+ tools

Fields & forms

Capture far more than a signature, with validation enforced before a document can complete.

Standard field libraryCustom fields (conditional, validation)Signer attachmentsDraw / type / upload signatures
4+ tools

Templating & bulk send

Prepare a document once, reuse it forever, and send to hundreds from a single CSV.

Unlimited templatesShared team templatesPublic template share linksBulk send (CSV)
15+ tools

Security & audit

Identity controls at the bar your IT team sets, plus a tamper-evident record on every document.

Workspace 2FA enforcementIP restrictionsSSO + SCIMMultiple workspacesDocument sending policiesCertificate of completionSHA-256 + PAdES-B sealAppend-only audit trailAutomatic document deletionESIGN · UETA · eIDAS
6+ tools

Branding

Your logo, colour, sending domain, and signing page - your brand from first email to final seal.

Custom branding (logo + color)Custom email sending domainEmail template customizationBYO signing domain
6+ tools

Integrations & AI

Connect the storage and tools you already run on, plus practical, privacy-respecting AI.

Drive · Dropbox · OneDriveAutomatic cloud backupSlack notificationsAI assist
AUDIT-GRADE BY DEFAULT

Every document, verifiable and built to last.

A SHA-256 hash, an embedded PAdES-B signature, and a complete audit trail on every signed envelope - the proof your legal and IT teams need to say yes.

Start free, no card
Tamper-evident seal
PAdES-B signature, verifiable in any PDF reader.
Complete audit trail
IP, device, geolocation, and auth method on every event.
See how the audit trail works
FAQ

Common questions.

What is signer authentication?

It's how a signer proves they're the right person before signing - through consent, a photo ID, a per-signer PIN, or an SMS one-time passcode. The method used is recorded on the audit certificate.

How does ID verification work?

You can ask a signer to attach a photo of their ID before they sign. The request collects it as an attachment on the envelope, so the identity evidence stays with the signed record.

What is a per-signer access PIN?

A PIN you set per signer that they must enter to open the document. You share it with them out-of-band (a call, a text, in person), so only the right person can open the envelope.

How does the SMS one-time passcode work?

When it's on, the signer is texted a fresh 6-digit code at sign time and must enter it to continue. It confirms control of the phone number on record.

What gets recorded about verification?

The verification method, timestamp, IP, and device are captured on the audit trail and the certificate of completion for every signer.

Does Document eSign support two-factor authentication for accounts?

Yes. Anyone can enable TOTP two-factor authentication from any authenticator app, with one-time recovery codes generated at setup. Admins can require 2FA across the whole workspace.

What if I lose my authenticator device?

Use one of the recovery codes generated when you set up 2FA to sign in, then re-enroll a new device.

Do you support single sign-on (SSO)?

SSO via SAML and OIDC is available for enterprise teams. Reach out through the contact page and we'll set it up.

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