All help topics

Team and workspace

Invite teammates, set roles, create teams, and configure workspace policies.

Invite teammates and manage seatsGrowth and up

Send an invite from Settings > Team, watch it move from Invited to Active, revoke the ones you no longer want, and see how seats are counted.

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Workspace roles - Admin, Manager, Member and billing

What each of the three workspace roles can do, who is allowed to change a role, and why the last admin cannot be demoted or removed.

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Create teams and share work by team

Group members into teams from Settings > Team, then use those teams to widen what managers see, scope templates, and filter the documents list.

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Workspace name, timezone and date format

Set the workspace name your recipients see, plus the timezone, date format and clock style every screen and emailed date uses.

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Document policies: signing window, reminders and forwardingGrowth and up

Set the signing window, reminder cadence and forwarding rule once, and every document you send afterwards starts from those values.

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Audit trail settingsGrowth and up

Choose how the Certificate of Completion reaches everyone, and whether it carries the event log and the legal disclosure.

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Let colleagues join by email domain

Decide whether someone signing up with your company email lands in your workspace straight away or waits for an admin to approve them.

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Work in multiple workspacesBusiness and up

Run separate workspaces for different brands or departments under one login, and switch between them from the topbar.

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Read the workspace activity log

The System activities page records who did what across the workspace - sign-ins, member changes, documents, templates, billing and settings - with filters and IP addresses.

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Delete or restore a workspace

What deleting a workspace destroys, the 14-day window you have to change your mind, and how the restore link brings everything back.

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