All help topics
Billing and plans
Plans, trials, seats, invoices, and what happens at a limit.
Choose a plan and start your trial
Every new workspace opens on a 14-day Business trial with no card. This is what the trial includes, and how to pick a plan before or after it ends.
ReadCompare plans: Free, Growth, Business, Ultimate and custom
What each plan actually includes, in plain terms - sending limits, seats, templates, branding, bulk send, the developer API, and where custom plans fit.
ReadChange or upgrade your plan
Switch between Growth, Business and Ultimate, or between monthly and yearly billing, and see the prorated charge before you confirm it.
ReadAdd or remove seatsGrowth and up
Buy a seat for a new teammate, hand a seat back when someone leaves, and see exactly what each change costs before you confirm it.
ReadUpdate your billing address and GSTIN
Edit the legal name, address and tax id that appear on your invoices, and see what changes in the form when your billing country is India.
ReadDownload invoices and open the billing portal
Get the PDF of any recent payment from the billing page, and find out what the Dodo Payments portal is for and what stays in the app.
ReadCancel your subscription
Cancel from the billing page, keep full access to the end of the period you paid for, and see what stays behind once the workspace moves to Free.
ReadWhat happens when you hit a plan limit
The warnings you get before a limit, what a blocked action looks like, when each counter resets, and which plan lifts which cap.
Read