All help topics

Sending documents

Upload, add recipients, place fields, set the signing order, and send.

Upload a document to send for signature

Drag a PDF, Word file or image onto the first step of the send wizard, or browse your device. Up to 25 MB a file and 10 files per document.

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Import from Google Drive, Dropbox or OneDrive

Pick a file straight from your cloud storage on the first step of the send wizard. The file is copied into Document eSign, not linked.

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Add recipients to a document: signers and CC

Enter a name and email for each person, set the role to Signer or CC, and let the contact lookup fill in anyone you have sent to before.

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Sequential vs parallel signing order

Choose In sequence to route a document one signer at a time, or All at once to email everyone together. Drag rows to set the order.

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Protect a document with an access PINGrowth and up

Give a signer a 6-digit code they must enter before the document opens. One PIN per signer, set on the recipients step and shared by you, not by email.

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Request attachments from signersGrowth and up

Ask a signer to upload a photo ID, insurance certificate or tax form alongside their signature. Up to five slots per signer, 10 MB each.

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Place fields on your document

Drag signature, date and text fields onto the pages, assign each one to a recipient, then resize, duplicate or delete it. Every signer needs at least one Signature.

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Field types reference

Every tile in the field tray, what it collects, who fills it in, and the settings each one offers. Twelve standard types plus your own custom fields.

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Review and send: subject, message, expiry and reminders

The last wizard screen before an envelope goes out. Edit the email subject and message, set a deadline, turn reminders on, then send.

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Schedule a document to send laterBusiness and up

Pick a future date and time on the review step and the envelope waits as a draft until then. Reschedule, send early or cancel from the document page.

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Share a document with your team

Tag an envelope with a team on the review step so it is filed under that team in Documents and your team's managers can work on it.

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Sign a document yourself

Upload a file, click I am the only signer, drop your signature onto the page and finalize. No email, no recipients, sealed PDF in seconds.

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Host an in-person signing sessionBusiness and up

Tick a signer as in-person, name the host who will be with them, and hand over your device instead of emailing a link.

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