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Sending documents

Field types reference

Every tile in the field tray, what it collects, who fills it in, and the settings each one offers. Twelve standard types plus your own custom fields.

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Twelve field tiles sit in the tray on the Prepare step, ordered from signing marks through auto-filled identity to free input and choice. Every field belongs to exactly one recipient, and its colour tells you which.

The field tray on the Prepare step showing all twelve field tiles

The tiles

TileWhat it collectsWho fills itWorth knowing
SignatureA hand-drawn, typed or uploaded signature imageSignerAlways required. Reads Sign here on the page. Every signer needs at least one.
InitialThe signer's initialsSignerAlways required. Reads Initial. Good for per-page acknowledgement.
StampAn uploaded image, such as a company sealSignerUpload only, no drawing or typing. Reads Upload stamp.
NameThe recipient's full nameFilled automaticallyNo Required switch. Uses the name you typed on the recipients step.
EmailThe recipient's email addressFilled automaticallyNo Required switch. Matches the address the invitation went to.
Date SignedThe date the signer completes the documentFilled automaticallyPick a Date format, or keep the workspace default.
TitleA job titleAuto-filled for account holders, typed by everyone elseCan be made optional.
Company nameAn organisation nameAuto-filled for account holders, typed by everyone elseCan be made optional.
TextOne line of free textSignerSet a Placeholder to hint at what you want.
TickboxA single tickSignerAlways required. Three sizes: S, M, L.
DropdownOne option from a list you writeSignerNeeds at least one option. Up to 40.
RadioOne option from a visible setSignerChoose a Stacked or Inline layout.

Fields that fill themselves

Five tiles carry a sparkle: Name, Email, Date Signed, Title and Company name. Three of them never miss. Name and Email come straight off the recipient row you filled in, Date Signed off the clock at the moment of signing, and the signer finds all three already complete with nothing to change. That is why they have no Required switch.

Title and Company name are the conditional pair. A signer with a Document eSign account and those details on their profile finds them pre-filled. A signer without an account gets an ordinary input and types the answer, which is usually what you want for a contract signed by an outside party.

Signing marks

Signature and Initial open the same capture window, where the signer draws with a finger or mouse, types their name in a script face, or uploads a photo of a wet signature. Whatever they saved last time comes back automatically on their next document.

Stamp shares the mechanics but drops the draw and type tabs, so it is upload only. Use it where a document needs a seal or chop beside a signature rather than in place of one.

All three are placed the same way, and all three can be moved and resized like any other field. Only Signature satisfies the check that stops you sending until every signer has somewhere to sign.

Input and choice fields

Text takes a single line. Give it a Placeholder such as "Enter your reference number" so the signer knows what belongs there, and a Help text entry if you need a longer explanation on hover.

Tickbox is for consent, one statement per box, which is why it cannot be made optional.

Dropdown and Radio both come from the same Options (one per line) box in the field settings, one choice per line, up to 40. Leave that box empty and Continue stops you with a message naming the field. Radio adds a Layout setting: Stacked puts each option on its own line, Inline runs them across.

Text, Date Signed, Dropdown, Name, Email, Title and Company name also expose a Formatting group where you can set the typeface, size, weight and colour, with Reset to default to undo it all.

Custom Fields

Below the standard tiles sits a Custom Fields section for workspaces on the Business plan. It holds field definitions your workspace has saved once and reuses everywhere, so a "Policy number" box carries the same label, type and options on every document. Custom entries also cover Long text, Number and Phone, which have no tile of their own. Workspace admins create them from the + New button in that section header, or manage the whole library from settings. See plans and pricing for what your workspace includes.

If something goes wrong

  • A field has no Required switch. It is Signature, Initial, Tickbox, Name, Email or Date Signed. The first three are always required; the last three are filled for the signer.
  • Title stayed empty on the signed copy. That signer has no account, or no title on their profile, and left the box blank. Switch Required on next time so they cannot skip it.
  • The signer could not read a Dropdown. Options render at the field's size. Widen the field, or move to a Radio with an Inline layout.
  • Two signers keep overwriting one box. Each field belongs to one recipient. Place a second field beside the first and reassign it from its coloured chip.
  • Custom Fields is missing from the tray. Either the plan does not include it, or the workspace has no active custom fields and you are not an admin.
FAQ

Frequently asked questions

Which fields fill themselves in?

Name, Email and Date Signed always do, using the details you entered for that recipient and the moment they sign. Title and Company name fill only for signers who have a Document eSign account with those fields on their profile, and behave as normal text boxes for everyone else.

What is the difference between Dropdown and Radio?

Both let the signer pick one option from a list you write. A Dropdown hides the choices until clicked, which suits long lists and tight spaces. A Radio shows every option on the page, stacked or in a line, so the signer reads them all without opening anything.

Can a signer skip a Tickbox?

No. Tickbox has no Required switch, because an unticked box that still lets the document complete tells you nothing. Use one per statement the signer has to agree to. If a box is genuinely optional, use a Dropdown with Yes and No options and switch Required off.

How is Stamp different from Signature?

Stamp only accepts an uploaded image, so there is no draw or type option in the modal the signer sees. It suits a company seal, a chop or a notary mark. Signature offers drawing, typing and uploading, and reuses whatever the signer has saved before.

What are Custom Fields in the tray?

Reusable field definitions your workspace creates once and drags onto any document, keeping the label, type and options consistent. They appear in their own section below the standard tiles, and they include Long text, Number and Phone types that the standard tray does not offer.

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