How to sign a document you received

Click Review & sign in the email, click Agree & continue, then click Start signing and fill each field the page takes you to. When the button changes to Sign now, click it and you are done. The sealed PDF arrives by email once every signer has finished.

You do not need an account, and there is nothing to download.

Steps to sign the document

1. Open the email from the sender and click Review & sign. The subject line names the document and the sender. If the link opens on a phone, that is fine because the page is built for it.

2. Read the consent screen. It shows the document name, the page count and when the link expires. Click Agree & continue to confirm you will sign electronically. The consent text links to the full Electronic record & signature disclosure if you want to read it first.

   

3. If the sender protected the document with a PIN, a six-digit entry appears before the consent text. Type the PIN the sender gave you, and the page checks it as soon as the sixth digit is in. See Verify your identity before signing if you were not given one.

4. Your fields appear highlighted on the document. Click Start signing at the bottom right and the page scrolls to your first required field.

   

5. Fill the field. A signature or initials field opens a window where you draw, type or upload your signature, then click Use this signature. Leave Apply to all my signature fields ticked and every other signature field of yours fills at the same time. Text fields are typed straight in. Tick boxes toggle with a click, and the date signed fills itself.

   

6. Click Next field to jump to the next one. It counts down what is left (Next field - 2 left), and the panel on the right lists every field so you can click any of them directly. Optional fields are listed but never block you.

7. When the count reaches zero the button turns into Sign now (on a phone it reads Finish signing). Click it once. It reads Submitting while your signature is stamped onto the document.

   

What happens next

You land on a Thanks for signing screen. What it offers depends on the others:

• You were the last signer: the completed PDF is ready in a few seconds and a Download signed PDF button appears. That PDF and the audit trail go out by email to every party.
• Others still need to sign: the screen says the completed PDF will be emailed once everyone has signed. You can close the tab.

Your sender sees your signature in the document's activity feed straight away. Keep the email. That link reopens the done screen later so you can download your copy again.

A signature made this way is legally binding for ordinary business agreements. The electronic signature legality page explains what makes it hold up.

If something goes wrong

• The link says it has expired. Either the signing window the sender set has passed, or the document was cancelled. Ask the sender to resend; there is nothing you can do from your side.
• Sign now stays disabled. A required field is still empty. Click the field panel on the right (or the progress text on a phone) and look for the one without a tick. Tick boxes count as required.
• You still need to upload the requested files. Your sender asked for an attachment such as a photo of your ID. Scroll the field panel to the upload slot and add the file before finishing.
• Another signer needs to finish before you. A signing order is in place. Wait for the email that says it is your turn.
• The page asks for a PIN you do not have. Only the sender knows it. Contact them directly; five wrong guesses lock the link for 15 minutes.
• Nothing happens when you click Review & sign. Some corporate mail filters rewrite the button's link or pre-open it in a scanner, and the click never reaches the signing page. Right-click the button, copy the link address and paste it into a browser tab. If that opens a blank page, try a different browser or your phone, where no filter sits in between.